Who should chase an unmarked roll?

The manager on shift that day. Tutors respond faster to a message from the person who runs their afternoon.

What if a tutor marks the wrong student absent?

Let tutors correct their own rolls on the day. Ask for a short note when a mark changes later, so the change is easy to explain.

An unmarked roll looks harmless until someone needs it. Invoices, tutor pay and a parent asking whether their child was there all depend on the roll.

A roll left for a week is a roll filled in from memory. This guide covers why rolls go unmarked, and how to catch them the same day.

Each of these is a process problem, not a tutor problem. Fix the process and the rolls follow.

Make the roll the first thing a tutor sees for the class, on the device they already carry. Keep the marks few: present, late and absent.

Ask tutors to mark at the start of class, not the end. A student who arrives late is easy to change. A roll never started is easy to forget.

Decide, once, how your centre counts each mark, and tell every tutor.

Does late count as attended?
Is a student who warned you in advance marked differently from one who simply did not come?
Who marks a class when a cover tutor takes it?

Rolls only add up across tutors when everyone marks the same way.

Set a time each day when a manager looks for rolls still unmarked from classes that have started.

Message the tutor that evening, while they still remember who was there. A gentle nudge on the day works better than a list at the end of the week.

An unmarked roll hides absences. Once rolls are marked, call the families of students who were away.

A run of absences is often the first sign a family is thinking of leaving. A call early on can keep them.

Treating unmarked as present. It bills and pays for a class nobody confirmed.
Chasing rolls at term end. By then nobody remembers who was there.
Paying from the timetable. Pay should follow the classes that ran.
Leaving absence calls to whoever has time. Give the follow-up list one owner.

Tutors mark Present, Late or Absent in one tap.
Homework, last class’s note and planned absences sit beside each name on the roll.
Managers see which rolls are overdue: a class that started with an expected student still unmarked.
Tutors get a daily summary in the app that includes classes still needing a roll. Sending it by email is a setting you switch on.
Last week’s absences land on a follow-up list with the guardian’s phone, so you call with everything ready.