Guides
- Moving your centre off spreadsheets
How to move a tutoring centre off spreadsheets, from cleaning the student list to picking a switch date, with the common mistakes to avoid.
- Setting up a term timetable
How to set up a tutoring centre's term timetable in the right order, from term dates and breaks to classes, tutors, rooms and the next term.
- Following up trial enquiries
How a tutoring centre can follow up trial lesson enquiries: replying quickly, tracking each one by stage, and turning a trial into an enrolment.
- Invoicing a term at a tutoring centre
How to invoice a term at a tutoring centre: settle fees and discounts, fix the enrolment list, preview each invoice, then send and follow up.
- Catching unmarked rolls
How a tutoring centre can catch unmarked rolls the same day, make marking quick for tutors, and follow up absences before they become a pattern.
- Paying tutors from timesheets
How a tutoring centre can pay tutors from timesheets built on the classes that ran, with clear pay rules, a review step and a second approver.
- Choosing tutoring centre software
Questions a tutoring centre owner can ask any software before choosing it: your records, the move, families, money, tutors on phones and undoing mistakes.
- Changing your centre software
How a tutoring centre can change from one software system to another: getting records out, cleaning them, timing the switch and telling families.
- Writing a make-up lesson policy
How a tutoring centre can write a make-up lesson policy families understand: notice, limits, classes the centre cancels and tracking make-ups owed.
- Re-enrolling students for next term
How a tutoring centre can re-enrol students for next term: asking early, offering a clear next class, settling fees and rolling the term over.
- Hiring and checking tutors
How a tutoring centre can hire tutors: writing the role, shortlisting, Working With Children Checks, the contract, the first week and checks kept current.
- Covering a sick tutor
What a tutoring centre can do when a tutor calls in sick: who decides, finding cover, telling families, keeping the roll and paying the right tutor.
- Message templates for centres
Five short message templates a tutoring centre can adapt: replying to a trial enquiry, after the trial, an absence, next term and a fee change.