AtriumTutoring centre software

Email a year group's parents.

How do we keep families informed without me writing every message?

Email the right families, see what arrived, share progress when ready.

Writing to a group

Illustration of a letter written from your own template, a loop round the group of families it goes to, a magnifier over the addressed envelopes, and the book of what went out
  1. Your words, their names

    Start from one of your templates or a blank page. Each family's and child's names fill in for you.

  2. Pick who receives it

    A year level, a class, one tutor's families, or your own filters. Save a group you write to often.

  3. Now or later

    Send straight away, or set a date and time.

  4. See who it reaches first

    Preview the families it reaches, and who has no email on file, before you send.

See what arrived

Illustration of the book of sent messages, three family houses whose letters are marked delivered, failed and delivered, a dotted path sending the failed letter again, and a clock for a send set for later

Every send on one line

Who sent it, when, and how many arrived.

Each family's result

Delivered, bounced or failed, with the reason an email came back.

Resend the ones that missed

A resend goes only to the families it failed for.

Change your mind

Cancel a send set for later before it goes.

  1. Every send on one line

    Who sent it, when, and how many arrived.

  2. Each family's result

    Delivered, bounced or failed, with the reason an email came back.

  3. Change your mind

    Cancel a send set for later before it goes.

  4. Resend the ones that missed

    A resend goes only to the families it failed for.

Your teampresses send.

Emails sent by automations start switched off. Automations is where you turn each one on.

From tutor to family

Illustration of a tutor writing a check-in at a table, a manager stamping the confirmed check-in, the check-in passing through an open door, and a letter on its way to a family's house
  1. Tutors write them

    In the check-in weeks you set, each tutor writes one for each student.

  2. Families see it once released

    Released check-ins show in the portal. Email each family their report too, if you choose.

  3. You check each one

    Confirm it, edit it, or send it back to the tutor.

Wins you share yourself

Tutors log a win, such as a first full essay. You get a ready-written message to send yourself, then mark it shared.

What an invited family sees

A family's phone showing the portal: a child's term so far, a released check-in with a win and a thing to work on, the centre's latest update and the week's classes
  • Each child's term

    Attendance, homework, this week's classes and released check-ins.

  • Your updates, their replies

    Your messages in one place, and a form to answer your questions or reply to a check-in.

  • Their email choices

    They pick which emails they get, such as progress updates or marketing.

Questions about families

How does a family get into the portal?

Your team invites them, one family or many at once. They need an email on file and a child enrolled this term.

Can families unsubscribe?

Yes. Marketing emails carry an unsubscribe link, and later marketing sends leave that family out.

What still reaches an unsubscribed family?

Messages you mark as an essential service message rather than marketing.

Where do replies go?

Email replies go to the reply-to address you set. Answers sent through the portal stay in Atrium, under Families.

Can we use our own wording?

Yes. Templates, test sends, and your email logo and colours are set in Customise.

See templates

Read the guide: Message templates for centres

Waitlist

Atrium is at capacity.

New centres join in small groups, so each one gets a proper start. Join the waitlist and we contact you when a place opens.